AISensus.eu
Needs a person · 3 of 214 todaylive
Invoice KC-0418ApproveFreight €1,080, 38% above usual
Complaint Q-219ReplyWrong parts in shipment 4471 · draft ready
NDA, Nordic ToolsReviewLiability cap outside playbook · 2 redlines
211 other itemsDonePosted, filed or answered without help

AI for the back office.

Finance, sales, HR and customer service lose whole days to retyping, sorting and chasing. We automate the repetitive part end to end, inside the tools you already use, and leave the judgement calls to your people.

4–6 weeksto a working pilot
24official EU languages read and written
Your toolsERP, Outlook, Teams, Gmail, SharePoint

PDF to ERP in seconds.

Each field is read with a confidence score, checked against the purchase order and goods receipt, and posted as a draft. The one thing that looks wrong goes to a person. Press “Process invoice”.

Accounts payable · incoming invoice
Kestrel Components UAB
Pramonės g. 14, Kaunas, Lithuania
VAT LT100012345678
Invoice
No. KC-2026-0418
Date 28.10.2026
Due 27.11.2026
Bill to Your Company Ltd. · Your ref. PO-7731
DescriptionQtyUnit €Amount €
Bearing 6204-2RS2003.10620.00
Steel shaft Ø20 × 30012018.502,220.00
Hex bolt M8 × 405,0000.18900.00
Freight & handling11,080.001,080.00
Net4,820.00
VAT 21%1,012.20
Total EUR5,832.20
Supplier0.99
VAT ID0.99
Invoice no.0.98
Issue date0.99
Due date0.97
PO reference0.96
Line items0.95
Net0.99
VAT0.99
Total0.99
Supplier matched in ERP, vendor 20417
PO-7731 found, 3 of 3 item lines match
Quantities match goods receipt GR-5520
Freight 38% above usual: sent to approver
Posted to ERP as a draft, awaiting approval
Processing timenot started

The inbox, sorted.

Every email is labelled, routed to the right person or system and answered in draft, with the order and customer history already looked up. Press “Process inbox”.

sales@ · shared inbox
Ona Petrauskienė · Baltija ToolsOrder to salesOrder: 400 pcs housing A-12, delivery week 48Draft sales order SO-1182 created, stock OK, confirmation drafted
Kestrel Components · supplierInvoice to APInvoice KC-2026-0418 attachedSent to accounts payable, matched to PO-7731
Markus Hoffmann · key accountUrgent to qualityWrong parts in shipment 4471Complaint Q-219 opened, quality lead alerted, apology drafted
Laura Svensson · applicantHRApplication: CNC operatorCV parsed, added to the recruiting pipeline, reply drafted
DeltaLog Freight · logisticsLogisticsDelivery slot moved to Thursday 10:00Calendar updated, production planner notified
Industry Weekly · newsletterArchivedThis week in European manufacturingNo action needed
Triaged0 of 6
Replies drafted0
Sent to a person0
Time taken…

Seven ways to save time.

Each is scoped as a pilot with an agreed success metric, connected to your ERP, CRM, Microsoft 365 or Google Workspace, with approval steps wherever money or customers are involved.

  • Invoices & accounts payable

    Invoices by email, PDF, scan or e-invoice are read, validated, matched to purchase order and goods receipt, coded and posted to your ERP. Your team handles only the exceptions.

    Typical target
    70–85% less manual entry, invoice cycle from days to hours
    Works with
    SAP Business One, Dynamics, Odoo, Rivilė, Excel
    Time to pilot
    4–6 weeks
    How it works
    OCR and a language model read header and line data from any layout. Rules then check VAT, totals, duplicates and any change of supplier bank details, and a three-way match runs against the purchase order and goods receipt.
    What we measure
    Straight-through rate (the share posted with no human touch), cost per invoice and days to pay.
    The problem
    Hundreds of invoices a month typed in by hand: errors, late payments, missed discounts and a month-end crunch.
  • Sales order intake

    Customer orders by email, PDF or spreadsheet become sales orders in your ERP, with item codes mapped, prices and stock checked, and a confirmation drafted.

    Typical target
    Order entry time cut by 60–80%, keying errors close to zero
    Data needed
    Sample orders, item master, customer price lists
    Time to pilot
    4–6 weeks
    How it works
    Orders are read from email, PDF or Excel, customer item codes mapped to yours using mappings learned from past orders, and price and stock checked in the ERP before the order is created.
    What we measure
    Orders entered untouched, entry time per order, and order errors.
    The problem
    Sales and customer service re-key orders for hours, and every typo becomes a wrong shipment.
  • Inbox triage & drafting

    Shared inboxes are classified, routed to the right person or system and answered in draft, with order status and customer history looked up first.

    Typical target
    2–4 hours saved per person per day, faster first replies
    Data needed
    Mailbox access, a few hundred past emails and replies
    Time to pilot
    3–5 weeks
    How it works
    Each email is classified by intent and customer and routed. Drafts are grounded in order status and CRM history. Nothing reaches a customer without approval until a category has earned auto-send on its error rate.
    What we measure
    First response time, the share of drafts sent unchanged, and hours saved per person.
    The problem
    Important emails get buried, response times slip, and the same questions are answered by hand all week.
  • Contract & tender review

    Contracts, NDAs, framework agreements and tenders are checked against your playbook. Risky or missing clauses are flagged with an explanation and a suggested redline, inside Word.

    Typical target
    About 60% faster review, the same checks on every contract
    Data needed
    Your standard terms and past negotiated contracts
    Time to pilot
    4–6 weeks
    How it works
    Clauses are extracted and compared with your playbook and fallback positions, and redlines proposed in Word with the reasoning shown. A lawyer or manager still signs off.
    What we measure
    Review time per contract and deviations caught before signature.
    The problem
    Every contract waits for the one person who knows what to look for, or gets signed without a proper read.
  • Reporting & month-end

    Weekly and monthly management reports pulled from ERP, CRM and spreadsheets, reconciled, and delivered with a plain-language summary of what changed and what needs attention.

    Typical target
    About a day a week saved per analyst, reports ready Monday at 8:00
    Data needed
    Access to source systems and today’s report templates
    Time to pilot
    3–5 weeks
    How it works
    Scheduled pipelines pull ERP, CRM and spreadsheets into one model, reconciliation checks run before anything is published, and the written summary cites the figures it relies on.
    What we measure
    Hours per report, reconciliation errors, and when the report lands.
    The problem
    A controller spends a day a week copying numbers between spreadsheets, and the report is stale when it’s read.
  • HR & policy assistant

    An assistant in Teams or Slack answers questions on leave, benefits, travel and procedures from your own policies, always with a source link, and runs onboarding checklists.

    Typical target
    Up to 50% fewer routine HR tickets, faster onboarding
    Data needed
    Employee handbook, policies, onboarding checklists
    Time to pilot
    3–4 weeks
    How it works
    Retrieval over your policies, with a source link on every answer. Personal data stays in your HR system, and anything it can’t answer goes to HR with the question and context attached.
    What we measure
    Routine ticket volume, answer rate, and time to productivity for new hires.
    The problem
    HR answers the same questions all day, and new hires can’t find anything.
  • Customer service agent

    A website and email agent answers order status, delivery, product and returns questions around the clock in any EU language, and hands over to a person with the full context.

    Typical target
    40–60% of enquiries resolved without a person, day and night
    Data needed
    FAQ, product data, access to the order system
    Time to pilot
    4–6 weeks
    How it works
    An agent with read-only access to orders, deliveries and product data and a strict scope. When it hands over, the person gets a summary of the conversation, not a transcript to read.
    What we measure
    Share resolved without a person, customer satisfaction, and handover rate.
    The problem
    Customers expect instant answers at any hour, and your team can’t grow without hiring.
Pilot briefAISensus

Back-office lessons.

Things we design around in finance, sales and HR, because they decide whether automation saves time or creates a new kind of work.

  • Count untouched documents.

    98% field accuracy can still mean half your invoices need a human. We report the straight-through rate: the share that goes from inbox to ERP with nobody touching it.

  • A new IBAN is a red flag.

    Changed supplier bank details are the classic invoice fraud. Every change is held for a call-back to a known contact, however confident the extraction is.

  • E-invoicing is coming anyway.

    Under the EU’s VAT in the Digital Age rules, structured e-invoices become the norm for cross-border B2B, and several member states are already there. We build for PDFs and structured formats like Peppol and EN 16931 side by side.

  • Drafts before auto-send.

    Nothing goes to a customer unreviewed on day one. A category earns auto-send only after its drafts have gone out unchanged for long enough to prove it.

  • Grounded or silent.

    Answers come from your ERP, CRM and documents, with the source shown. When the data isn’t there the system says so instead of inventing a plausible reply.

Which task eats your week?

Tell us, and in 30 minutes we’ll show you how much of it can be automated and what a pilot would look like. Or write to hello@aisensus.eu.

We reply within one business day, in English, Lithuanian or German. Privacy